When Jono Lancaster was born with Treacher Collins syndrome — a rare condition affecting facial structure and hearing — his parents decided not to take him home. Just days old, he was left in the care of social services.

That’s when Jean came into his life. The moment she saw him, she asked, “When can I take him home?” On May 18, 1990, she adopted him — giving him what he calls “two birthdays” and a lifetime of love.

Growing up wasn’t easy. Jono faced relentless bullying, shame, and questions about why his birth parents rejected him. As a teen, he hated his reflection and doubted he’d ever have a family of his own.

A turning point came while working as a bartender. A tough-looking customer bluntly asked about his face. Jono explained his syndrome, and the man cracked a joke about his hearing aids — making Jono laugh with him instead of at him. That moment reminded him to focus on the good.

Today, Jono is a motivational speaker, partner, and mentor to children with the same condition. His parents still want nothing to do with him — but he’s learned the most powerful change is in his attitude.

“I wouldn’t change any of it,” Jono says. “With the right attitude, you can achieve anything.”